If my package is missing what should I do?
Is your package missing? If you have not received your order within the time provided on our shipping time page you might want to check with your neighbors to make sure the package wasn't mistakenly delivered to the wrong address. Occasionally, carriers will leave a package at a door nearby by mistake.
If you're unable to locate the package, contact us via email at firstname.lastname@example.org. Please be sure to include your name, shipping address, the email used to place your order and order number. We'll do our best to assist you!