Due to COVID-19 and a higher sales volume, we are currently experiencing shipping and processing delays. We are still operating as usual working hard shipping your bikinis! Please allow 1-6 business days for us to ship your order. Our online store is always open for you to shop whenever you'd like. That said, as we focus on keeping our team and community safe we're taking extra measures at our warehouse such as limiting the number of people working at any given time. Once your order has been shipped, please refer to the shipping times below for delivery times. Thank you for your patience.

Standard Shipping (FREE): 4-9 business days 

Priority Shipping: 3-5 business days 

To start an exchange click here.

Vaya Island cannot be held liable for the loss of packages being returned to us. We recommend using a registered postal service when returning and keeping a record of the tracking details.

Due to the cost of processing exchanges we cannot issue cash/credit card refunds for returns. That said we want to help you get your sizing right the first time. If you have any product/sizing questions please feel free to email us at info@vayalifestyle.com or reaching us on our live chat (available during service hours). 

Sale items purchased at a discount of 40% or more, including items bought with discount or promotion codes are not eligible for a refund, exchange or store credit. 

Please note we offer exchanges only. 

We’re happy when you’re happy. If you are not completely satisfied with your Vaya Island purchase, we accept exchanges within 20 days of delivery. Sale items purchased at a discount of 40% or more, including items bought with discount or promotion codes are not eligible for a refund, exchange or store credit. 

Please note we offer exchanges only. We do not offer refunds.

•  Products must be untampered, unworn, unwashed with tags and liners still attached, no indication of use of deodorant/perfume and scents to be eligible for an exchange.

• Returned within 20 days of delivery

We cannot accept returns that do not meet the above requirements.

No. The shipping cost incurred for returning your bikini to Vaya Island for an exchange are not covered nor reimbursed by us.

We try our best to process exchanges as quickly as possible. Once your exchange is processed and inspected by our warehouse your new items will be sent within 10-15 business days.

Vaya Island is not responsible for duties, taxes or import charges for international sales.

We accept exchanges within 30 days of delivery only. 

If you have not received your order within the time provided on our shipping time page you might want to check with your neighbors to make sure the package wasn't mistakenly delivered to the wrong address. Occasionally, carriers will leave a package at a door nearby by mistake.

If you're unable to locate the package, contact us via email at info@vayalifestyle.com. Please be sure to include your name, shipping address, the email used to place your order and order number.  We'll do our best to assist you!

Please Note: 

• The customer is fully responsible if their order gets sent back to Vaya Island HQ and marked as unclaimed or "Unrecognized Address". We do not offer free shipping back to the customer under any circumstances. 

• Vaya Island is not responsible for lost or stolen packages if confirmed delivered to the given destination.
  

Only one coupon code may be used at a time. Store credit codes or gift card codes may not be combined with site-wide discounts or coupon codes of any kind. 

Yes. We’re happy when you’re happy. If you are not completely satisfied with your Vaya Island purchase, we accept exchanges within 20 days of delivery. Sale items purchased at a discount of 40% or more, including items bought with discount or promotion codes are not eligible for a refund, exchange or store credit. 

Please note we offer exchanges only. We do not offer refunds.

•  Products must be untampered, unworn, unwashed with tags and liners still attached, no indication of use of deodorant/perfume and scents to be eligible for an exchange.

• Returned within 20 days of delivery

We cannot accept returns that do not meet the above requirements.

Our size chart serves as a general guideline for helping you find your correct size in Vaya Island. If you have questions about a specific style’s measurements, you can always reach out to our Customer Support Team on chat. Please include your bust, waist, and hip measurements with your message so we can best assist you. 

Vaya Island Bikinis are made with the highest quality Italian fabrics. To keep your Vaya Island bikinis in proper condition please follow our care instructions.

• Handwash with a mild detergent in cold water only
• Hang dry in the shade
• Do not tumble dry, dry clean, iron or use bleach
• Do not leave rolled up wet or wring out
• Avoid contact with rough surfaces as it can cause pulling of the fabric
• High amounts of chlorine can ruin your bikini, make sure to wash immediately after use
• Certain tanning oils, sunscreens, and fake tanning can stain or cause damage to your bikini

To extend the life of your Vaya Island bikini we recommend rinsing immediately after use. We do not take back washed or worn items.

Vaya Island bikinis are made with the highest quality Italian fabrics. Our bikinis are made of luxe Italian lycra. This fabric provides a smooth, silky and supportive feel on the skin if cared for properly. Our Ribbed Bikinis are made from 80% Nylon & 20% Elastane.