Orders are typically shipped within 48 hours of placing the order. Please allow 1-3 business days to fully process your order. Please note all orders are not processed on the weekend. These delivery dates are based on average transit time.
We’re happy when you’re happy. If you are not completely satisfied with your Vaya Island purchase, we accept exchanges within 20 days of delivery. Sale items purchased at a discount of 40% or more, including items bought with discount or promotion codes are not eligible for a refund, exchange or store credit.
Please note we offer exchanges only. We do not offer refunds.
Products must be untampered, unworn, unwashed with tags and liners still attached, no indication of use of deodorant/perfume and scents to be eligible for an exchange.
Returned within 20 days of delivery
We cannot accept returns that do not meet the above requirements.
If you have not received your order within the time provided on our shipping time page you might want to check with your neighbors to make sure the package wasn't mistakenly delivered to the wrong address. Occasionally, carriers will leave a package at a door nearby by mistake.
If you're unable to locate the package, contact us via email at firstname.lastname@example.org. Please be sure to include your name, shipping address, the email used to place your order and order number. We'll do our best to assist you!
The customer is fully responsible if their order gets sent back to Vaya Island HQ and marked as unclaimed or "Unrecognized Address". We do not offer free shipping back to the customer under any circumstances.
Vaya Island is not responsible for lost or stolen packages if confirmed delivered to the given destination.
Our size chart serves as a general guideline for helping you find your correct size in Vaya Island. If you have questions about a specific style’s measurements, you can always reach out to our Customer Support Team on chat. Please include your bust, waist, and hip measurements with your message so we can best assist you.
Vaya Island bikinis are made with the highest quality Italian fabrics. Our bikinis are made of luxe Italian lycra. This fabric provides a smooth, silky and supportive feel on the skin if cared for properly.